Who we are
What data we collect and why we collect it
We collect information from you directly that is needed to purchase our goods and services, process your payment, leave a comment, create an account, and document communication between us, such as emails and newsletters. This information may include: First and last name, email, company name (if applicable), billing and shipping information (street address, city & state, country, zip code, and phone number). We use your personal information to provide you with our goods and services as requested, respond to your requests, inquiries, comments, or concerns, notify you of changes or updates to our business, products and/or services, provide you special offers and information about special events and promotions, evaluate and improve our products and services, and to comply with our legal obligations. We want you to know that we will never use your email address to send you any unsolicited messages or information, nor will we share it with or send it to anyone else for such use. If you sign up for our newsletter, and decide that you no longer wish to receive it, simply use the “unsubscribe” link found at the bottom of the email. Some information about you can be collected indirectly as well and is described below.
We store user input data sent through the contact forms on this website, along with meta information about the submissions, including the time stamp, the origin IP address, and the user agent (browser). Also, third party services may collect information about website visitors.
Embedded content from other websites
When you use our site we may receive and store information generated by your activity such as usage data, and other data automatically collected from your browser or mobile device. This info may include your IP address, browser type and version, preferred language, geographic location if your device is configured to transmit it, operating system, URL or search terms used to enter, surf, and leave our site. Date, time and duration of site visit(s), along with pages visited and products/services viewed may also be collected.
Who we share your data with
We will not share your data with any 3rd parties unless it is to process payments, moderate any comments left on the site, or to check for spam or bot traffic. We do use some WordPress plugins on this website that may pass data, including personal information, to external servers to process. We only use WordPress plugins and themes that are hosted by WordPress.org. WordPress.org’s guidelines clearly prohibit tracking users without their explicit informed consent.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register for an account on our website, we also store the personal information they provide in their user profile indefinitely. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. If you would like your information to be removed from our website database, please contact us.
What rights you have over your data
If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Payment information will be sent through our payment gateway to facilitate your purchase of our goods and services.